Remote help for installation and repair services.

we seen more customer want to do the installation or repair them self.

a engineer that come is very expensive. airplane + hotel +food + working hours + ECC

The idea is that you got a engineer online all time telling you how to do, basekly like he was in your factory

we offer online support to do this. PAYMENT is on hour basis and with UPFRONT payment.

we support on Skype, WhatsApp, and on Viber we stay online with you and guide you to do the work yourself.

forexampel you pay for 8 hour then we stay online for 8 hour and make sure you do things corekt, it will basekly be almost same as a engineer was in your factory guiding you to do the work.

this way you also learn better how the machine work and you will be better to make repair work your self

if you give up halfway then we can also come to you and do the work together with you, but this is more expensive solution

THINGS TO NOW FOR ONLINE SERVICE.

  1. you need to speak and understand English very well or german,
  2. a headset connected to your phone is good option as you then got the hand free to work
  3. you will need some special tools for the work
  4. the person ho work with us must have a understanding how teknik work
  5. we can only help wat we can se and wat you tell us, this also mens camera not move to fast, so we can se wat is going on
  6. make sure you got good phone signal or wifi so we not get interrupted all time by bad signal
  7. finely online service is not a mirakel, and problem can not be fixed in 5 minits. the idea is that the engineer guide you to do the work, and this take time. A machine installation done by a engineer in your factory use like 2 weeks to install the machine and test the machine to do this online will be apr same but cost less as you save airplane hotel and ECC
  8. we can not guarantee 100 % success in fixing machine online as part can be missing or special tools is needed to fix the machine also the worker in your factory can have limited knowledge in teknik or the machine, we will do our outmost to get the machine to work, but it also depend on you and your people.!

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If you got interest in REMOTE SERVICE please contact us for price offer

by phone or use our contact form.

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